Professor Anderson's Courses

BA 380N - Dallas (Fall 2011) Slides

(Handouts & Annotated Slides)

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Handouts will be uploaded on the Tuesday prior to class.  You will be expected to download them and bring them to class except during the initial Austin Intensive sessions.

Annotated overheads will be uploaded subsequent to their discussion in class.

***Process Efficiency Module***

Session 1

• Introduction to Operations Management
  • Both Cohorts

• Introduction to Process Analysis

  • Both Cohorts

     

Session 2

• Intermediate Process Analysis (Kristen's Cookies Case)
  • Both Cohorts
• Advanced Process Analysis (DPS Example)
  • Both Cohorts

Session 2.5

• Operations Strategy in Services
  • Both Cohorts

Session 3

• Basic Cost Analysis
  • Cohort 1
  • Cohort 2
• Advanced Cost Analysis
  • Cohort 1
  • Cohort 2
  • Solutions to ZipCar Fishbone
• Quiz I Review
  • Both Cohorts

Session 4

• Quiz I
• Basic Process Variability Analysis
  • Cohort 1
  • Cohort 2
  • Note: Solutions to the Cannoli problem are on the examples webpage

***Project Management Module***

Sessions 5-6

• Project Management: Intro, Scoping, and Work Breakdown Structures
  • Cohort 1
  • Cohort 2
• Quiz II Review
  • Both Cohorts

Session 7

• Quiz II
• Managing Risk: Newsvendor Inventory Policy
  • Cohort 1
  • Cohort 2

   

***Process Improvement Module***

Session 8

• Managing Risk: Hedging with Capacity (Queueing Theory)
  • Cohort 1
  • Cohort 2
• Managing Risk: IT-Led Process Improvement
  • Cohort 1
  • Cohort 2
• Managing Risk: Statistical Process Control
  • Cohort 1
  • Cohort 2
• Managing Risk: Inventory Bonus Session
  • Both Cohorts

Session 9

• Managing Risk: PI in the Supply Chain (Toyota)
  • Cohort 1
  • Cohort 2
• Managing Risk: Continuous Process Improvement
• Cohort 1
• Cohort 2

Session 10

• Risk Management and Sustainability
  • Both Cohorts
• Review
• Both Cohorts
• Edster's Wisdom
  • Both Cohorts